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HomeRepair HelpNorge Washer RepairNorge Washer won't drain Repair
Norge Washer won't drain
If your Norge washer won't drain, the most likely cause is a blocked or defective drain pump. Small objects or clothing can obstruct the pump, and a pump that remains noisy during the drain cycle may need replacement. Next, check the control board, which supplies voltage to the drain pump. If the pump receives no power during the drain cycle, the control board may be faulty. On models that use a timer, a failed timer can also prevent power from reaching the pump. A kinked, crushed, or clogged drain hose is another common reason for a washer not draining, especially if the machine has moved during operation. Clean the hose and check for restricted flow. Finally, debris in the door lock, door latch, lid switch assembly, or door lock can prevent the washer from operating the drain cycle properly. Unplug the appliance before inspecting parts, and use a multimeter only if you are comfortable testing live voltage and following the wiring diagram. Enter your Norge washer's model number to find the exact drain pump, control board, timer, hose, or switch replacement part for your specific washing machine.
01 - Norge Washing Machine Drain Pump
Sometimes, small objects or articles of clothing can get caught in the drain pump. To determine if anything is blocking the drain pump, remove the drain pump and check the pump for obstructions. If the drain pump is clear of obstructions, but is still noisy during the drain cycle, replace the drain pump.
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02 - Norge Washing Machine Control Board
Since a washing machine control board provides voltage to nearly all of the washer's electrical components, a faulty board may not be sending power to the drain pump during the drain cycle. You can inspect the board for signs of burning or a shorted-out component. You can also use a multimeter to test for incoming power to the drain pump after reviewing the appliance's wiring diagram. If no voltage is present when the washer is in the drain cycle, it's likely the control board is defective and will need to be replaced.
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03 - Norge Washing Machine Timer
On some washing machine models, a timer is used to determine when voltage is to be sent to the washer's electrical components. A faulty timer may not be sending power to the drain pump during the drain cycle. You can inspect the timer for signs of burning or a shorted-out component. You can also use a multimeter to test for incoming power to the drain pump after reviewing the appliance's wiring diagram. If no voltage is present when the washer is in the drain cycle, it's likely the timer is defective and will need to be replaced.
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04 - Drain hose is clogged or kinked
Check to see if the drain hose is kinked or crushed. If your washer "dances" during cycles, it may have moved and kinked the hose. The drain hose could also be clogged with lint or hair. You can use a thin, long-handled brush to clean the hose.
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05 - Door lock or door latch obstructed
Remove any debris in the door lock or latch assembly. Any debris that is in the lock or latch can prevent the washer from working properly.
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06 - Obstructed Lid switch assembly or Door lock
Remove any debris in the door lock or lid switch assembly. Any debris that is in the lock or latch can prevent the washer from working properly.
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Frequently Asked Questions
Why won't my Norge washer drain?
Why is my washing machine making noise when draining?
How can I drain my Norge washer when it has standing water?
How do I know if the drain pump, control board, or timer is causing the washer not to drain?
How do I find and order the correct Norge washer drain pump or other replacement part?
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