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HomeRepair HelpJC Penney Washer RepairJC Penney Washer won't drain Repair
JC Penney Washer won't drain
When your JC Penney washer won't drain, start by checking the drain pump, the most likely cause. Small objects or clothing can block the pump, and a pump that remains noisy during the drain cycle may need replacement. If the pump is clear but the washing machine is not draining, a faulty control board may not be sending voltage to it. On models that use a timer, a defective timer can cause the same problem. Next, inspect the drain hose for kinks, crushing, or a clog caused by lint or hair, especially if the washer has moved during a cycle. If these parts check out, debris in the door lock or door latch assembly may prevent proper operation. For some models, an obstructed lid switch assembly or door lock can also stop the drain function. Unplug the washer before inspecting parts, and use the wiring diagram and a multimeter when testing for voltage. Enter your model number to find the exact drain pump, control board, timer, drain hose, door lock, or lid switch replacement part for your specific JC Penney washing machine.
01 - JC Penney Washing Machine Drain Pump
Sometimes, small objects or articles of clothing can get caught in the drain pump. To determine if anything is blocking the drain pump, remove the drain pump and check the pump for obstructions. If the drain pump is clear of obstructions, but is still noisy during the drain cycle, replace the drain pump.
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02 - JC Penney Washing Machine Control Board
Since a washing machine control board provides voltage to nearly all of the washer's electrical components, a faulty board may not be sending power to the drain pump during the drain cycle. You can inspect the board for signs of burning or a shorted-out component. You can also use a multimeter to test for incoming power to the drain pump after reviewing the appliance's wiring diagram. If no voltage is present when the washer is in the drain cycle, it's likely the control board is defective and will need to be replaced.
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03 - JC Penney Washing Machine Timer
On some washing machine models, a timer is used to determine when voltage is to be sent to the washer's electrical components. A faulty timer may not be sending power to the drain pump during the drain cycle. You can inspect the timer for signs of burning or a shorted-out component. You can also use a multimeter to test for incoming power to the drain pump after reviewing the appliance's wiring diagram. If no voltage is present when the washer is in the drain cycle, it's likely the timer is defective and will need to be replaced.
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04 - Drain hose is clogged or kinked
Check to see if the drain hose is kinked or crushed. If your washer "dances" during cycles, it may have moved and kinked the hose. The drain hose could also be clogged with lint or hair. You can use a thin, long-handled brush to clean the hose.
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05 - Door lock or door latch obstructed
Remove any debris in the door lock or latch assembly. Any debris that is in the lock or latch can prevent the washer from working properly.
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06 - Obstructed Lid switch assembly or Door lock
Remove any debris in the door lock or lid switch assembly. Any debris that is in the lock or latch can prevent the washer from working properly.
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Frequently Asked Questions
Why won't my JC Penney washer drain?
How do I drain a washing machine with standing water?
Could the control board or timer cause a washer not to drain?
Can a door lock, door latch, or lid switch keep my JC Penney washer from draining?
How do I find the correct JC Penney washer drain pump or other replacement part?
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