When your Gaggenau washer won't drain, water may remain in the drum and leave your clothes soaking wet. The most likely cause is an obstruction in the drain pump. Small items or clothing can get caught inside, so disconnect power, remove the pump, and check for debris. If the pump is clear but makes noise during the drain cycle, replace the drain pump. If the pump receives no power, the control board may be faulty. Inspect the board for burned or shorted components, then use a multimeter and the wiring diagram to check for voltage at the pump. If the control board is working, a defective timer may not be sending power during drain. Next, check the drain hose for kinks, crushing, or a clog from lint or hair, especially if the washer has moved across the floor. Debris in the door lock, door latch, or lid switch assembly can also prevent proper operation. Enter your Gaggenau washer's model number to find the exact replacement drain pump, control board, timer, hose, or switch for your machine.
01 - Gaggenau Washing Machine Drain Pump
Sometimes, small objects or articles of clothing can get caught in the drain pump. To determine if anything is blocking the drain pump, remove the drain pump and check the pump for obstructions. If the drain pump is clear of obstructions, but is still noisy during the drain cycle, replace the drain pump.
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Since a washing machine control board provides voltage to nearly all of the washer's electrical components, a faulty board may not be sending power to the drain pump during the drain cycle. You can inspect the board for signs of burning or a shorted-out component. You can also use a multimeter to test for incoming power to the drain pump after reviewing the appliance's wiring diagram. If no voltage is present when the washer is in the drain cycle, it's likely the control board is defective and will need to be replaced.
On some washing machine models, a timer is used to determine when voltage is to be sent to the washer's electrical components. A faulty timer may not be sending power to the drain pump during the drain cycle. You can inspect the timer for signs of burning or a shorted-out component. You can also use a multimeter to test for incoming power to the drain pump after reviewing the appliance's wiring diagram. If no voltage is present when the washer is in the drain cycle, it's likely the timer is defective and will need to be replaced.
Check to see if the drain hose is kinked or crushed. If your washer "dances" during cycles, it may have moved and kinked the hose. The drain hose could also be clogged with lint or hair. You can use a thin, long-handled brush to clean the hose.
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05 - Door lock or door latch obstructed
Remove any debris in the door lock or latch assembly. Any debris that is in the lock or latch can prevent the washer from working properly.
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06 - Obstructed Lid switch assembly or Door lock
Remove any debris in the door lock or lid switch assembly. Any debris that is in the lock or latch can prevent the washer from working properly.
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Frequently Asked Questions
Why won't my Gaggenau washer drain?
How do I fix a washer not draining with water still in the drum?
Can a door lock or lid switch cause a washing machine not to drain?
How can I test a Gaggenau washer drain pump, control board, or timer?
How do I identify and buy the correct Gaggenau washer drain pump or other replacement part?