When your Whirlpool washer won't drain, start by checking the drain pump, since a sock, coin, or other small object may be blocking it. Remove the pump and inspect it for obstructions. If it is clear but noisy during the drain cycle, the drain pump may have failed and should be replaced. A faulty control board is the next likely cause because it may not send voltage to the pump. On models that use a timer, a defective timer can cause the same washer not draining symptom. Also check the drain hose for kinks, crushing, or clogs caused by lint and hair, especially if the washer has moved during a cycle. If the hose is clear, inspect the door lock, door latch, or lid switch assembly for debris that prevents the washer from operating correctly. Use a multimeter and the wiring diagram to verify power at the drain pump before replacing electrical parts. Whether you have a front load washer not draining or a top load washer with standing water, enter your model number to find the exact replacement part for your specific Whirlpool washing machine.
01 - Whirlpool Washing Machine Drain Pump
Sometimes, small objects or articles of clothing can get caught in the drain pump. To determine if anything is blocking the drain pump, remove the drain pump and check the pump for obstructions. If the drain pump is clear of obstructions, but is still noisy during the drain cycle, replace the drain pump.
Enter model number to search for the required part specific to your product
Since a washing machine control board provides voltage to nearly all of the washer's electrical components, a faulty board may not be sending power to the drain pump during the drain cycle. You can inspect the board for signs of burning or a shorted-out component. You can also use a multimeter to test for incoming power to the drain pump after reviewing the appliance's wiring diagram. If no voltage is present when the washer is in the drain cycle, it's likely the control board is defective and will need to be replaced.
On some washing machine models, a timer is used to determine when voltage is to be sent to the washer's electrical components. A faulty timer may not be sending power to the drain pump during the drain cycle. You can inspect the timer for signs of burning or a shorted-out component. You can also use a multimeter to test for incoming power to the drain pump after reviewing the appliance's wiring diagram. If no voltage is present when the washer is in the drain cycle, it's likely the timer is defective and will need to be replaced.
Check to see if the drain hose is kinked or crushed. If your washer "dances" during cycles, it may have moved and kinked the hose. The drain hose could also be clogged with lint or hair. You can use a thin, long-handled brush to clean the hose.
Top Solution
05 - Door lock or door latch obstructed
Remove any debris in the door lock or latch assembly. Any debris that is in the lock or latch can prevent the washer from working properly.
Top Solution
06 - Obstructed Lid switch assembly or Door lock
Remove any debris in the door lock or lid switch assembly. Any debris that is in the lock or latch can prevent the washer from working properly.
Top Solution
Frequently Asked Questions
Why is my Whirlpool washer not draining?
How do I check a washing machine drain pump that is not working?
Can a door lock or lid switch cause my Whirlpool washer not to drain?
Could the control board or timer be causing my washer not to drain?
How do I find the correct Whirlpool washer drain pump or other replacement part?