When your Kenmore washer won't drain or leaves standing water in the tub, start with the drain pump, the most likely cause. Small objects or clothing can block the pump, and a pump that remains noisy during the drain cycle may need replacement. If the pump is clear, a faulty control board may not send voltage to it. On models that use a timer, a defective timer can cause the same washer not draining problem. Next, inspect the drain hose for kinks, crushing, or clogs caused by lint or hair, especially if the washer has moved across the floor. Less commonly, debris in the door lock, door latch, or lid switch assembly can prevent the washer from operating the drain cycle properly. Before testing electrical components, unplug the washer and follow the wiring diagram, then use a multimeter only if you are comfortable doing so. Enter your Kenmore washer's model number to find the exact replacement drain pump, control board, timer, or other part made for your specific washing machine.
01 - Kenmore Washing Machine Drain Pump
Sometimes, small objects or articles of clothing can get caught in the drain pump. To determine if anything is blocking the drain pump, remove the drain pump and check the pump for obstructions. If the drain pump is clear of obstructions, but is still noisy during the drain cycle, replace the drain pump.
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Since a washing machine control board provides voltage to nearly all of the washer's electrical components, a faulty board may not be sending power to the drain pump during the drain cycle. You can inspect the board for signs of burning or a shorted-out component. You can also use a multimeter to test for incoming power to the drain pump after reviewing the appliance's wiring diagram. If no voltage is present when the washer is in the drain cycle, it's likely the control board is defective and will need to be replaced.
On some washing machine models, a timer is used to determine when voltage is to be sent to the washer's electrical components. A faulty timer may not be sending power to the drain pump during the drain cycle. You can inspect the timer for signs of burning or a shorted-out component. You can also use a multimeter to test for incoming power to the drain pump after reviewing the appliance's wiring diagram. If no voltage is present when the washer is in the drain cycle, it's likely the timer is defective and will need to be replaced.
Check to see if the drain hose is kinked or crushed. If your washer "dances" during cycles, it may have moved and kinked the hose. The drain hose could also be clogged with lint or hair. You can use a thin, long-handled brush to clean the hose.
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05 - Door lock or door latch obstructed
Remove any debris in the door lock or latch assembly. Any debris that is in the lock or latch can prevent the washer from working properly.
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06 - Obstructed Lid switch assembly or Door lock
Remove any debris in the door lock or lid switch assembly. Any debris that is in the lock or latch can prevent the washer from working properly.
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Frequently Asked Questions
Why won't my Kenmore washer drain?
How do I drain a Kenmore washer with standing water?
Why is my Kenmore washing machine making noise when draining?
How can I tell whether the control board or timer is causing my Kenmore washer not to drain?
How do I find the correct Kenmore drain pump or other replacement part?