Is your Jenn Air washer not starting, or does the washing machine won't turn on even though it has power? Start with the simplest cause: confirm both hot and cold water supply valves are fully open. If the washer cannot fill, it may not begin the cycle. Next, test the Jenn Air user control and display board. If some control panel buttons work while others do not, or the display is blank even though the board has power, the board may be defective. A faulty timer can also stop the washer, but it is frequently misdiagnosed, so test it for continuity using the wiring diagram before replacing it. Make sure the door or lid is completely closed, since the washer will not run when the door is open. Finally, test the line fuse with a multimeter. If it lacks continuity, replace it, but first check for shorted wires, the motor, or the drain pump that could cause the new fuse to blow. Enter your model number to find the exact replacement part for your specific Jenn Air washing machine.
01 - Water Supply Valves are Closed
Confirm that both the hot and cold water supply valves are open. If the valves are closed the washer won't fill to start the wash cycle.
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02 - Jenn Air Washing Machine User Control and Display Board
To determine if the user control and display board is defective, try pressing the buttons on the control panel. If some of the buttons work, but others do not work, the control and display board might need to be replaced. Additionally, if the display is not working, check the power to the user control and display board. If the user control and display board has power, but it isn’t working, replace it.
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The timer is frequently misdiagnosed—before replacing the timer, first check all of the more commonly defective parts. To determine if the timer is defective, consult your washer’s wiring diagram and use a multimeter to test the timer for continuity.
Make sure the door or lid is closed. Most machines will not run with the door or lid open.
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05 - Door is Open
Make sure the door is closed. The washer will not run with the door open.
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06 - Jenn Air Washing Machine Line Fuse
The line fuse blows if the washer circuits are overloaded. If the line fuse blows, the washer won’t start. To determine if the line fuse is at fault, use a multimeter to test it for continuity. If the fuse does not have continuity, replace it. In addition, you should investigate and resolve the problem that caused the fuse to blow. Check for shorted out components such as the wires, motor, or drain pump. If you don’t resolve the underlying issue, the new fuse will blow too.