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HomeRepair HelpJenn Air Washer RepairJenn Air Washer won't spin or agitate Repair
Jenn Air Washer won't spin or agitate
When your Jenn Air washer won't agitate or spin, the rotor and stator kit is the first component to check. The stator drives the outer rotor, and damaged or shorted coils can stop the drive motor and may produce a burning smell. Next, inspect the motor coupling, which connects the motor to the transmission and can break from overloading or normal wear. A faulty control board may also fail to send voltage to the drive motor, so test the lid or door switch before condemning the board. Then inspect the drive belt for breaks or slack on the pulleys. If the motor is not receiving power, the timer could be defective, although it is less common and should be checked only after other components test good. Finally, test the lid switch assembly for continuity, since a failed switch prevents the washer from spinning with the lid closed. These checks can help diagnose a washing machine not agitating or spinning and a washer no spin problem. Enter your model number to find the exact replacement part for your specific Jenn Air washing machine.
01 - Jenn Air Washing Machine Rotor and Stator Kit
The stator is part of a direct drive motor that electrically drives the outer rotor. If the stator coils become wet or the coated wires on the coils short out, they can produce a burning smell. You can test the stator coils with a meter. If the stator is smoking, or smells burnt, it will need to be replaced.
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02 - Jenn Air Washing Machine Motor Coupling
The motor coupling connects the motor to the washer transmission. If the washer is overloaded, the motor coupling will fail in order to protect both the motor and transmission. The motor coupling can also fail due to normal wear. Inspect the motor coupling to determine if it is broken. If the motor coupling is broken, replace it.
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03 - Jenn Air Washing Machine Control Board
Since a washing machine control board provides voltage to nearly all of the washer's electrical components, a faulty board may not be sending power to the drive motor during the wash or spin cycle. If power is not reaching the drive motor, you should first confirm the lid or door switch test properly with a multimeter. If the lid or door switch is working properly, the control board is likely at fault. You can inspect the board for signs of burning or a shorted-out component. You can also use a multimeter to test the power output terminals on the board after reviewing the appliance's wiring diagram.
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04 - Jenn Air Washing Machine Drive Belt
Inspect the drive belt to determine if it is broken or if it is loose on the pulleys. If the drive belt is broken or loose, replace it.
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05 - Jenn Air Washing Machine Timer
If a washer is not spinning or agitating, you should first determine if the drive motor is running and if power is reaching the drive motor. If no power if reaching the drive motor, and the lid swith assembly or door latch test appropriately with a multimeter, then the timer is likely malfunctioning. Since this is rarely the case, you should confirm all of the other likely defective components are functioning normally before considering a timer replacement.
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06 - Jenn Air Washing Machine Lid Switch Assembly
The lid switch assembly prevents the washer from spinning when the lid is open. If the lid switch assembly fails, the washer will not spin. To determine if the lid switch assembly is defective, use a multimeter to test the lid switch for continuity. If the lid switch does not have continuity, replace it.
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Frequently Asked Questions
Why won't my Jenn Air washer spin or agitate?
What should I check if my Jenn Air washer won't spin and smells like burning?
Can a bad lid switch cause a Jenn Air washer not to spin or agitate?
Should I replace the control board or timer if my washer is not spinning or agitating?
How do I find the correct Jenn Air washer part for a no-spin or no-agitate repair?
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