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HomeRepair HelpE-Wave Washer RepairE-Wave Washer won't spin or agitate Repair
E-Wave Washer won't spin or agitate
If your E-Wave washer won't agitate or spin, the problem is usually in the drive system or the parts that supply power to it. Start with the rotor and stator kit, which forms the direct-drive motor. Wet or shorted stator coils may cause a burning smell and can stop the washer from moving. Next, inspect the motor coupling, which connects the drive motor to the transmission and can break from overloading or normal wear. If the motor is not receiving voltage, test the lid switch assembly or door switch first, then check the control board for burned components or failed power output. A broken or loose drive belt can also cause a washer not spinning or agitating. If these parts test properly, the timer may be faulty, although timer failure is less common. The lid switch assembly itself can prevent spin when it lacks continuity. Disconnect power before testing or servicing your machine, and use a wiring diagram and multimeter when checking electrical components. Enter your E-Wave washer model number to find the exact replacement part for your specific washing machine.
01 - E-Wave Washing Machine Rotor and Stator Kit
The stator is part of a direct drive motor that electrically drives the outer rotor. If the stator coils become wet or the coated wires on the coils short out, they can produce a burning smell. You can test the stator coils with a meter. If the stator is smoking, or smells burnt, it will need to be replaced.
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02 - E-Wave Washing Machine Motor Coupling
The motor coupling connects the motor to the washer transmission. If the washer is overloaded, the motor coupling will fail in order to protect both the motor and transmission. The motor coupling can also fail due to normal wear. Inspect the motor coupling to determine if it is broken. If the motor coupling is broken, replace it.
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03 - E-Wave Washing Machine Control Board
Since a washing machine control board provides voltage to nearly all of the washer's electrical components, a faulty board may not be sending power to the drive motor during the wash or spin cycle. If power is not reaching the drive motor, you should first confirm the lid or door switch test properly with a multimeter. If the lid or door switch is working properly, the control board is likely at fault. You can inspect the board for signs of burning or a shorted-out component. You can also use a multimeter to test the power output terminals on the board after reviewing the appliance's wiring diagram.
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04 - E-Wave Washing Machine Drive Belt
Inspect the drive belt to determine if it is broken or if it is loose on the pulleys. If the drive belt is broken or loose, replace it.
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05 - E-Wave Washing Machine Timer
If a washer is not spinning or agitating, you should first determine if the drive motor is running and if power is reaching the drive motor. If no power if reaching the drive motor, and the lid swith assembly or door latch test appropriately with a multimeter, then the timer is likely malfunctioning. Since this is rarely the case, you should confirm all of the other likely defective components are functioning normally before considering a timer replacement.
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06 - E-Wave Washing Machine Lid Switch Assembly
The lid switch assembly prevents the washer from spinning when the lid is open. If the lid switch assembly fails, the washer will not spin. To determine if the lid switch assembly is defective, use a multimeter to test the lid switch for continuity. If the lid switch does not have continuity, replace it.
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Frequently Asked Questions
Why won't my E-Wave washer spin or agitate?
How do I test an E-Wave washer lid switch that is not working?
What should I check if my washer motor runs but the washer will not agitate or spin?
What should I do if my E-Wave washer has a burning smell or the stator is smoking?
How do I find the correct E-Wave washer part using my model number or part number?
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