Speed Queen Commercial Washer won't spin or agitate
When your Speed Queen Commercial washer won't agitate or spin, the problem may be in the direct-drive motor system or a component that controls it. Start by inspecting the rotor and stator kit, especially if the washing machine won't agitate or spin and you notice a burning smell, smoke, or wet, shorted stator coils. Next, check the motor coupling, which can break from overloading or normal wear, followed by the control board, which may not send voltage to the drive motor. A broken or loose drive belt can also cause a washer not spinning or agitating. If the motor is not receiving power, test the timer after confirming other components are working, since timer failure is less common. Finally, test the lid switch assembly for continuity because a failed lid switch prevents the washer from spinning with the lid closed. Disconnect power before testing or replacing parts, and enter your model number to find the exact replacement part for your specific Speed Queen Commercial washing machine.
The stator is part of a direct drive motor that electrically drives the outer rotor. If the stator coils become wet or the coated wires on the coils short out, they can produce a burning smell. You can test the stator coils with a meter. If the stator is smoking, or smells burnt, it will need to be replaced.
Enter model number to search for the required part specific to your product
02 - Speed Queen Commercial Washing Machine Motor Coupling
The motor coupling connects the motor to the washer transmission. If the washer is overloaded, the motor coupling will fail in order to protect both the motor and transmission. The motor coupling can also fail due to normal wear. Inspect the motor coupling to determine if it is broken. If the motor coupling is broken, replace it.
03 - Speed Queen Commercial Washing Machine Control Board
Since a washing machine control board provides voltage to nearly all of the washer's electrical components, a faulty board may not be sending power to the drive motor during the wash or spin cycle. If power is not reaching the drive motor, you should first confirm the lid or door switch test properly with a multimeter. If the lid or door switch is working properly, the control board is likely at fault. You can inspect the board for signs of burning or a shorted-out component. You can also use a multimeter to test the power output terminals on the board after reviewing the appliance's wiring diagram.
If a washer is not spinning or agitating, you should first determine if the drive motor is running and if power is reaching the drive motor. If no power if reaching the drive motor, and the lid swith assembly or door latch test appropriately with a multimeter, then the timer is likely malfunctioning. Since this is rarely the case, you should confirm all of the other likely defective components are functioning normally before considering a timer replacement.
06 - Speed Queen Commercial Washing Machine Lid Switch Assembly
The lid switch assembly prevents the washer from spinning when the lid is open. If the lid switch assembly fails, the washer will not spin. To determine if the lid switch assembly is defective, use a multimeter to test the lid switch for continuity. If the lid switch does not have continuity, replace it.