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Alliance Washer door or lid won't lock/unlock

01 - Alliance Washing Machine Boot Seal Retaining Ring

A washer door boot seal retaining ring is the component that secures the door boot seal to the front panel on front-load washing machines. If the retaining ring is damaged or missing, the boot seal can become detached from the panel and prevent the door from closing and locking properly. If the retaining ring is missing or broken, you should install a new one.
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02 - Alliance Washing Machine Lid

If the washing machine's lid is damaged or misaligned, the lid strike won't be able to line up with the lock or latch when you attempt to close the lid. Inspect the lid for damage and replace if necessary.
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03 - Alliance Washing Machine Door Boot Seal

If the door boot seal on front-load washers is damaged or becomes misaligned, it can prevent the door from closing and locking properly. Inspect the door boot seal for any damage and replace the seal if required.
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04 - Alliance Washing Machine Lock

The door or lid lock secures the washer door or lid during operation. Once the door or lid is closed, the washer can begin operating. If the door or lid is not latched shut, the door switch will prevent the washer from operating. If the lock is defective, the washer will not spin or start. The lock can fail either mechanically or electrically. Inspect the lock for damage. If the lock is damaged or does not latch properly, replace it. To determine if the lock has failed electrically, consult your washer’s wiring diagram and use a multimeter to test each of the lock switches, if applicable, for continuity.
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05 - Alliance Washing Machine Door Hinge

If the washing machine's lid strike or door strike does not line up with the lock or latch when you attempt to close the lid or door, it's likely the lid hinge or door hinge is bent or misaligned. This can prevent the door or lid from locking. Inspect the hinge for damage and replace if necessary.
Highly Likely

06 - Alliance Washing Machine Door Lock

The door lock assembly might be defective. Inspect the door lock for damage. If the door lock is damaged, replace it.
Highly Likely