
Tub Ring
Whirlpool top-load washers use suspension systems to absorb the powerful forces of the spin cycle. When suspension rods, springs, or shock absorbers wear out or break, you'll hear banging, thumping, or loud noise during the spin — sometimes so violent the whole machine rocks. These parts work together to keep the tub centered and stable during high-speed rotation.
Suspension failures are common on Whirlpool Cabrio, Bravos, and Duet models after 5 to 10 years of use. The good news: replacing suspension parts is straightforward, and OEM Whirlpool suspension kits are affordable. Most repairs take 30 to 60 minutes.
Suspension rods and springs absorb constant high-force motion. Over time, metal fatigues, springs lose tension, and rubber shock absorbers crack or leak. Overloading the washer accelerates wear. Most failures occur around the 7 to 10 year mark, though premature failures can happen sooner on heavily used machines.
Replace as a kit. Whirlpool suspension kits typically include all four rods or springs and shocks designed to work together. If you replace only the visibly failed part, the remaining worn parts will soon fail, leaving you taking the machine apart again. A kit replacement costs less and ensures balanced, stable operation.
Loud banging or thumping almost always points to a broken or detached suspension rod or spring. If the machine rocks during spin, springs have likely lost tension. Shocks produce more of a squeaking or creaking sound. Use your Whirlpool model number to confirm which suspension style your machine uses — Cabrio and Bravos use rods; older Duet models may use springs.
Most suspension kits are very DIY-friendly. You'll need a socket set, a helper to stabilize the tub, and 30 to 60 minutes. The tub doesn't need to come all the way out on most Whirlpool top-loaders. Consult your manual or watch a model-specific video before starting, and make sure the washer is unplugged and drained.


Maintain your Whirlpool washing machine's performance with genuine OEM suspension and shock absorption parts from Repair Clinic. These parts are important for reducing vibration and ensuring a smooth, quiet operation. Use our model number lookup to find the proper fit for your machine. Enjoy the convenience of same-day shipping, a No-Hassle 365-Day Returns policy, and a Price Match Guarantee. For installation guidance, visit our Washing Machine Repair Help page. Also, consider browsing Whirlpool Washing Machine Parts for additional repair options.
On Whirlpool washing machines, look for the model number on the inside of the door frame, along the back panel, or beneath the control panel. Open the washer door or lid and check the surrounding frame for a rating plate or sticker. If you do not see it there, inspect the rear of the cabinet and the area under the control panel. The model number identifies the entire washer, not just its suspension parts. Type it into our model number lookup and the catalog narrows to parts made for your unit. You will get a faster, more accurate match across all associated parts, which means fewer wrong orders and a faster repair.

Repair Clinic pairs step-by-step written repair guides with matching video walkthroughs so Whirlpool Washing Machine owners and technicians can work at their own pace. Common-symptom articles, part testing videos, and exploded-view diagrams round out the online reference material. Use the model number lookup to match the exact OEM part before you order.

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