DescriptionThis video provides step-by-step instructions for replacing the user interface board on a Whirlpool electric cooktop (model #G9CE3065XS01). The most common reason for replacing the board is if the buttons and display will not work.
All of the information in this board replacement video is applicable to the following brands: Whirlpool
Tools used: phillips-head screwdriver, quarter inch nut driver
Step-By-Step Instructions1
Whirlpool Electric Cooktop - G9CE3065XS01
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Electric Cooktop User Interface Board Replacement
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Tools needed: Phillips-head screwdriver, quarter-inch socket or nut driver, needle-nose pliers
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Be sure to turn off the power supply to the junction box.
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Unthread the screws securing the junction box cover and remove the cover.
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Untwist the wire nuts to disconnect the power and grounding wires.
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Loosen the conduit connector screw or screws, then remove the conduit cable from the junction box.
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Next, use a Phillips-head screwdriver to fully unthread the two clamping screws from the clamping brackets.
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Use a quarter-inch socket or nut driver to loosen the adjustment screws securing the clamping brackets.
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Rotate the brackets inward, then tighten the screws.
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You can now lift the cooktop out of the cut-space in the counter-top and set the cooktop on a sturdy surface.
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Using a quarter-inch nut driver or a phillips-head screwdriver, unthread the twelve screws securing the glass top to the base.
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Carefully lift the top off and set it aside.
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Use needle-nose pliers to depress the mounting studs to detach the user interface board.
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Note the orientation of the wires, then disconnnect them from the old board.Install the new user interface board by first connecting the wires.
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Now align the new board on the mounting studs and snap it into place.
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Realign the glass top on the base, then thread and tighten the screws to secure.
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Now realign the cooktop in the cut-out space of the countertop.
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Loosen the two adjustment screws and rotate the clamping brackets outward, then tighten the screws.
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Next, thread one of the clamping screws through the outermost hole in the bracket.
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Tighten the screw against the underside of the countertop.
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Repeat for the opposite side to fully secure the cooktop.
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Feed the conduit cable through the connecter into the junction box.
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Tighten the screw or screws to secure the conduit.
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Join the black wires together and secure them with a wire nut.
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Do the same to secure the two red wires together and the two white wires.
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If your junction box has a four-wire power supply line, join the green or bare grounding wire or wires to the bare grounding wire from the cooktop and secure them with a wire nut.
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If your power supply only has three wires, connect the grounding wire or wires along with the white wire from the cooktop to the white neutral wire in the box.
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With all of the wires positioned inside the junction box, replace and secure the cover.
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With the repair completed, restore power to the junction box and the cooktop should be ready for use.