DescriptionThis video provides step-by-step instructions for replacing the condensate pan on a Carrier/Gree ETAC Heat Pump Unit. The most common reason for replacing this part is if the unit is leaking water.
All of the information in this video is applicable to the following brands: Carrier, Gree
Step-By-Step Instructions1
To replace the condensate pan in this carrier/gree etac heat pump unit…
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… you will need a #2 phillips-head screwdriver, a long #2 phillips-head screwdriver, wire cutters, zip-ties, and a power drill with a 5/16th inch socket.
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Before you begin, be sure to turn the unit off…
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…and disconnect the power supply.
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When performing this procedure, you will need to fully uninstall the unit from the wall.
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… remove the unit’s front panel by pulling the bottom of the panel out to release it from the tabs…then lift up.
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If applicable, disconnect the wall thermostat wire connecter and the energy management wire connecter.
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Using the power drill with the 5/16th inch socket, unthread the four mounting screws securing the unit to the wall sleeve.
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Now have an assistant help you to slide the unit out of the sleeve…
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… and set it on a towel or blanket.
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Use the #2 phillips-head screwdriver to unthread the screw securing the control panel.
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Detach the control panel.
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Now unthread the lower right screw securing the junction box cover.
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Unthread the three screws securing the junction box itself.
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Pull back the cover to fully detach the junction box from the power cord.
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Disconnect the power cord wire connecter.
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Next, unthread the six screws securing the control box’s side access cover.
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Unthread the four screws to release the left access cover.
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Next, unthread the six screws securing the discharge air screen.
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Unthread the screws to detach the two support brackets securing the fan housing.
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Now unthread the remaining four screws to release the indoor blower cover.
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Unthread the two screws securing the control box’s middle access cover to the frame.
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Unthread the remaining screw securing the power cord receptacle plate to the frame.
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Release the wire connecter lock from the indoor fan motor wire connecter…
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… then disconnect the wire connecter along with the heater wire connecter.
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Now lift the control box straight up and move it out of the way.
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Use the long #2 phillips-head screwdriver to unthread the right-side screw securing the blower housing to the frame.
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Unthread the two left-side screws securing the blower housing to the frame.
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Next, unthread the two left-side screws securing the evaporator to the blower housing…
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… as well as the two right-side screws.
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With the screws unthreaded, lift up the evaporator and blower housing and move it away from the frame.
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Place a towel over the top of the frame then lift the blower housing up and set it on the towel.
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Remove the sealing gum covering the condensate pan.
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Now unthread the two side screws securing the inner metal liner.
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Slide the inner liner out.
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Have an assistant help to hold up the evaporator as you remove the old condensate pan.
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To prepare the new condensate pan for installation…
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… transfer the foam seal from the old pan to the new one or use a new seal.
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Insert the rear tabs into the slots in the frame as you align the pan in the base.
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Slide in the inner liner… and rethread the two side screws.
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Repack the sealing gum around the refrigerant tubing or use new gum if necessary.
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Realign the blower housing with the evaporator…
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… and thread the left-and-right-side screws to secure.
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Reposition the blower housing and evaporator assembly in the cabinet, making sure the right-side edge of the blower housing is inserted behind the retaining clip on the frame.
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Rethread the right-side mounting screw…
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… as well as the two left-side mounting screws.
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Repack the sealing gum or use new gum if necessary.
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Reseat the control box.
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Thread the two screws to secure the top of the middle access cover to the frame.
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Thread the upper right screw to secure the power cord receptacle plate to the frame.
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Reconnect the indoor fan motor and heater wire connecters…
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… and secure the fan motor connecter with the lock.
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Realign the baffle on the blower housing…
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… then reposition the indoor blower cover.
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Realign the two fan housing support brackets…
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… and secure them with the screws.
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Reposition the discharge air screen and rethread the six screws to secure.
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Reposition the left access cover…
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… and rethread the screws.
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Realign the side access cover…
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… and thread the screws to secure.
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Reconnect the power cord wire connecter…
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… then reposition the junction box and rethread the screws.
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Rethread the lower right screw to fully secure the cover.
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Realign the control panel and thread the screw to secure.
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Reinstall the unit by sliding it into the wall sleeve until the seal rests against the front of the sleeve.
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Rethread the mounting screws to secure the unit.
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Avoid over-tightening the screws.
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Reconnect the wall thermostat and energy management wire connecters if applicable.
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Reinstall the front panel by aligning the tabs over the top rail then push the bottom of the panel in until it snaps into place.
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Restore power to the unit…
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… and the etac heat pump system should be ready for use.