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Video & Articles: Appliance & Equipment RepairCarrier/Gree ETAC Heat Pump Heater Replacement 32001039 
Carrier/Gree ETAC Heat Pump Heater Replacement 32001039
Skill Level
Total Parts Cost
$123.64Estimated Savings
$112.5016:09
- Description
This video provides step-by-step instructions for replacing the heater on a Carrier/Gree ETAC Heat Pump Unit. The most common reason for replacing this part is if the unit is not heating properly.
All of the information in this video is applicable to the following brands: Carrier, Gree
All of the information in this video is applicable to the following brands: Carrier, Gree
Step By Step Instructions
1
To replace the heater in this carrier/gree etac heat pump unit…
2
… you will need a #2 phillips-head screwdriver, a long #2 phillips-head screwdriver, needle-nose pliers, wire cutters, zip-ties, and a power drill with a 5/16th inch socket.
3
Before you begin, be sure to turn the unit off…
4
…and disconnect the power supply.
5
When performing this procedure, you will need to fully uninstall the unit from the wall.
6
To do this…
7
… remove the unit’s front panel by pulling the bottom of the panel out to release it from the tabs…then lift up.
8
If applicable, disconnect the wall thermostat wire connecter and the energy management wire connecter.
9
Using the power drill with the 5/16th inch socket, unthread the four mounting screws securing the unit to the wall sleeve.
10
Now have an assistant help you to slide the unit out of the sleeve…
11
… and set it on a towel or blanket.
12
Use the #2 phillips-head screwdriver to unthread the screw securing the control panel.
13
Detach the control panel.
14
Now unthread the lower right screw securing the junction box cover.
15
Unthread the three screws securing the junction box itself.
16
Pull back the cover to fully detach the junction box from the power cord.
17
Disconnect the power cord wire connecter.
18
Next, unthread the six screws securing the control box’s side access cover.
19
Remove the cover.
20
Unthread the four screws to release the left access cover.
21
Next, unthread the six screws securing the discharge air screen.
22
Set the screen aside.
23
Unthread the screws to detach the two support brackets securing the fan housing.
24
Now unthread the remaining four screws to release the indoor blower cover.
25
Unthread the two screws securing the control box’s middle access cover to the frame.
26
Unthread the remaining screw securing the power cord receptacle plate to the frame.
27
Release the wire connecter lock from the indoor fan motor wire connecter…
28
… then disconnect the wire connecter along with the heater wire connecter.
29
Now lift the control box straight up and move it out of the way.
30
Use the long #2 phillips-head screwdriver to unthread the right-side screw securing the blower housing to the frame.
31
Unthread the two left-side screws securing the blower housing to the frame.
32
Next, unthread the two left-side screws securing the evaporator to the blower housing…
33
… as well as the two right-side screws.
34
With the screws unthreaded, lift up the evaporator and blower housing and move it away from the frame.
35
Place a towel over the top of the frame then lift the blower housing up and set it on the towel.
36
Unthread the three right-side screws securing the heater and cover plate.
37
Set the plate aside.
38
Unthread the three left-side screws.
39
Use the wire cutters to cut the zip tie bundling the motor and heater wires together…
40
… as well as the zip-tie bundling the control box wires together.
41
Use the needle-nose pliers to help lift up the wire insulator…
42
… then depress the locking tab to release the heater wire from the power relay.
43
Pull the wire through the hole in the side of the control box.
44
You can now fully remove the old heater assembly.
45
To install the new heater…
46
… feed the wires through the access hole in the blower housing and seat the heater.
47
Thread the three left-side screws to secure.
48
Align the cover plate then thread the three right side screws.
49
Feed the single heater wire through the hole in the side of the control box…
50
… connect it to the power relay then slide the insulator over the terminal.
51
Use a new zip-tie to bundle the wires together.
52
Use a new zip-tie to bundle the motor and heater wires together as well.
53
Realign the blower housing with the evaporator…
54
… and thread the left-and-right-side screws to secure.
55
Reposition the blower housing and evaporator assembly in the cabinet, making sure the right-side edge of the blower housing is inserted behind the retaining clip on the frame.
56
Rethread the right-side mounting screw…
57
… as well as the two left-side mounting screws.
58
Repack the sealing gum around the refrigerant tubing or use new gum if necessary.
59
Reseat the control box.
60
Thread the two screws to secure the top of the middle access cover to the frame.
61
Thread the upper right screw to secure the power cord receptacle plate to the frame.
62
Connect the motor and heater wire connecters…
63
… and secure the indoor fan motor connecter with the lock.
64
Realign the baffle on the blower housing…
65
… then reposition the indoor blower cover.
66
Rethread the screws.
67
Realign the two fan housing support brackets…
68
… and secure them with the screws.
69
Reposition the discharge air screen and rethread the six screws to secure.
70
Reposition the left access cover…
71
… and rethread the screws.
72
Realign the side access cover…
73
… and thread the screws to secure.
74
Reconnect the power cord wire connecter…
75
… then reposition the junction box and rethread the screws.
76
Rethread the lower right screw to fully secure the cover.
77
Realign the control panel and thread the screw to secure.
78
Reinstall the unit by sliding it into the wall sleeve until the seal rests against the front of the sleeve.
79
Rethread the mounting screws to secure the unit.
80
Avoid over-tightening the screws.
81
Reconnect the wall thermostat and energy management wire connecters if applicable.
82
Reinstall the front panel by aligning the tabs over the top rail then push the bottom of the panel in until it snaps into place.
83
Restore power to the unit…
84
… and the etac heat pump system should be ready for use.
Description
This video provides step-by-step instructions for replacing the heater on a Carrier/Gree ETAC Heat Pump Unit. The most common reason for replacing this part is if the unit is not heating properly.
All of the information in this video is applicable to the following brands: Carrier, Gree
All of the information in this video is applicable to the following brands: Carrier, Gree
Step-By-Step Instructions
1
To replace the heater in this carrier/gree etac heat pump unit…
2
… you will need a #2 phillips-head screwdriver, a long #2 phillips-head screwdriver, needle-nose pliers, wire cutters, zip-ties, and a power drill with a 5/16th inch socket.
3
Before you begin, be sure to turn the unit off…
4
…and disconnect the power supply.
5
When performing this procedure, you will need to fully uninstall the unit from the wall.
6
To do this…
7
… remove the unit’s front panel by pulling the bottom of the panel out to release it from the tabs…then lift up.
8
If applicable, disconnect the wall thermostat wire connecter and the energy management wire connecter.
9
Using the power drill with the 5/16th inch socket, unthread the four mounting screws securing the unit to the wall sleeve.
10
Now have an assistant help you to slide the unit out of the sleeve…
11
… and set it on a towel or blanket.
12
Use the #2 phillips-head screwdriver to unthread the screw securing the control panel.
13
Detach the control panel.
14
Now unthread the lower right screw securing the junction box cover.
15
Unthread the three screws securing the junction box itself.
16
Pull back the cover to fully detach the junction box from the power cord.
17
Disconnect the power cord wire connecter.
18
Next, unthread the six screws securing the control box’s side access cover.
19
Remove the cover.
20
Unthread the four screws to release the left access cover.
21
Next, unthread the six screws securing the discharge air screen.
22
Set the screen aside.
23
Unthread the screws to detach the two support brackets securing the fan housing.
24
Now unthread the remaining four screws to release the indoor blower cover.
25
Unthread the two screws securing the control box’s middle access cover to the frame.
26
Unthread the remaining screw securing the power cord receptacle plate to the frame.
27
Release the wire connecter lock from the indoor fan motor wire connecter…
28
… then disconnect the wire connecter along with the heater wire connecter.
29
Now lift the control box straight up and move it out of the way.
30
Use the long #2 phillips-head screwdriver to unthread the right-side screw securing the blower housing to the frame.
31
Unthread the two left-side screws securing the blower housing to the frame.
32
Next, unthread the two left-side screws securing the evaporator to the blower housing…
33
… as well as the two right-side screws.
34
With the screws unthreaded, lift up the evaporator and blower housing and move it away from the frame.
35
Place a towel over the top of the frame then lift the blower housing up and set it on the towel.
36
Unthread the three right-side screws securing the heater and cover plate.
37
Set the plate aside.
38
Unthread the three left-side screws.
39
Use the wire cutters to cut the zip tie bundling the motor and heater wires together…
40
… as well as the zip-tie bundling the control box wires together.
41
Use the needle-nose pliers to help lift up the wire insulator…
42
… then depress the locking tab to release the heater wire from the power relay.
43
Pull the wire through the hole in the side of the control box.
44
You can now fully remove the old heater assembly.
45
To install the new heater…
46
… feed the wires through the access hole in the blower housing and seat the heater.
47
Thread the three left-side screws to secure.
48
Align the cover plate then thread the three right side screws.
49
Feed the single heater wire through the hole in the side of the control box…
50
… connect it to the power relay then slide the insulator over the terminal.
51
Use a new zip-tie to bundle the wires together.
52
Use a new zip-tie to bundle the motor and heater wires together as well.
53
Realign the blower housing with the evaporator…
54
… and thread the left-and-right-side screws to secure.
55
Reposition the blower housing and evaporator assembly in the cabinet, making sure the right-side edge of the blower housing is inserted behind the retaining clip on the frame.
56
Rethread the right-side mounting screw…
57
… as well as the two left-side mounting screws.
58
Repack the sealing gum around the refrigerant tubing or use new gum if necessary.
59
Reseat the control box.
60
Thread the two screws to secure the top of the middle access cover to the frame.
61
Thread the upper right screw to secure the power cord receptacle plate to the frame.
62
Connect the motor and heater wire connecters…
63
… and secure the indoor fan motor connecter with the lock.
64
Realign the baffle on the blower housing…
65
… then reposition the indoor blower cover.
66
Rethread the screws.
67
Realign the two fan housing support brackets…
68
… and secure them with the screws.
69
Reposition the discharge air screen and rethread the six screws to secure.
70
Reposition the left access cover…
71
… and rethread the screws.
72
Realign the side access cover…
73
… and thread the screws to secure.
74
Reconnect the power cord wire connecter…
75
… then reposition the junction box and rethread the screws.
76
Rethread the lower right screw to fully secure the cover.
77
Realign the control panel and thread the screw to secure.
78
Reinstall the unit by sliding it into the wall sleeve until the seal rests against the front of the sleeve.
79
Rethread the mounting screws to secure the unit.
80
Avoid over-tightening the screws.
81
Reconnect the wall thermostat and energy management wire connecters if applicable.
82
Reinstall the front panel by aligning the tabs over the top rail then push the bottom of the panel in until it snaps into place.
83
Restore power to the unit…
84
… and the etac heat pump system should be ready for use.
Applicable Product Model
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