DescriptionThis video provides step-by-step repair instructions for replacing the platter shelf on a KitchenAid Refrigerator (Model KRFF507HPS02). The most common reason for replacing this part is if it is damaged or missing.
All of the information for this video is applicable to the following brands: KitchenAid
Step-By-Step Instructions1
To replace the platter shelf in this kitchenaid refrigerator, you will need a phillips-head screwdriver.
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Your first step is to remove all four glass shelves by lifting the front of each shelf up then detach the bracket tabs from the shelf support to remove.
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Next, pull the platter shelf forward and lift the platter shelf glass up from underneath to remove.
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Next, open both crisper drawers, reach in and push the crisper cover glass up and forward from underneath.
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Close the drawers and remove the glass.
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Now fully uninstall both crisper drawers by pulling them forward then hold the side support brackets as you push the drawers back to fully detach.
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You can now lift up the entire platter shelf and crisper cover assembly and pull forward to remove.
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Next, use the phillips-head screwdriver to unthread the three screws securing one of the platter shelf retaining plates.
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With the plate detached, you can fully remove the old platter shelf.
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To install the new platter shelf, align the appropriate side with the retaining plate that’s still secured to the crisper cover assembly.
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Reposition the opposite retaining plate and thread the three screws to secure.
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Fully reposition the platter shelf and crisper cover assembly in the refrigerator.
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To reinstall the crisper drawers, pull the slide rails out then insert the support bracket tabs into the slots in the side channels of the drawers and push the drawers in.
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Reinsert the crisper cover glass in the space between the platter shelf and crisper cover and push back until the glass is fully seated in the cover.
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Realign the platter shelf glass in the frame.
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Finally, reinstall the glass shelves by hooking the upper bracket tabs into the appropriate slots in the shelf support then lower the front of the shelves.