If your GE dishwasher is not dispensing soap, start with the dispenser parts that fail most often. A broken dispenser lever is the most common cause because it can keep the detergent door from opening or closing the way it should. Next, check the detergent dispenser cover, detergent container, and dispenser lid for cracks, warping, or other damage that can stop the soap door from releasing during the wash cycle. If one of those individual parts is damaged, replacing that part may fix a GE dishwasher soap dispenser not opening without replacing the whole assembly. If several pieces are worn or you do not want to take the detergent dispenser apart, replacing the complete detergent dispenser is often the simpler repair. The control board can also cause a dishwasher detergent dispenser not working if it fails to send voltage to the dispenser, but that is much less common and should be checked last. If your GE dishwasher is not dispensing soap or the dishwasher detergent door is not opening, enter your model number on RepairClinic.com to find the exact replacement part that fits your machine.
01 - GE Dishwasher Dispenser Lever
If the dishwasher dispenser lever is broken, it can cause the dispenser not to open or close properly. Inspect the dispenser lever for damage. If the lever is broken, replace it.
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The control board provides power to nearly every component of the dishwasher. If there is a problem with the control board, it might not send voltage to the detergent dispenser, preventing the dispenser from opening. However, this is not likely the case. Control boards are often misdiagnosed—make sure you check more commonly defective parts before replacing the control board