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HomeRepair HelpCrosley Microwave RepairCrosley Microwave turntable not turning Repair
Crosley Microwave turntable not turning
When your Crosley microwave turntable is not turning, the turntable motor is the most likely cause. Unplug the microwave, remove the glass plate and turntable support, then test the motor for continuity with a multimeter. If the motor has no continuity, replace it. Next, inspect the glass tray drive coupling and glass tray support for broken, worn, or stripped parts. Gently pull each component from the drive motor shaft to check for damage. If the motor does not receive power, the user control and display board or main control board may be defective, although either board is less likely than the motor. Also confirm that the turntable option is turned on, if your Crosley model includes that setting. A microwave turntable not turning can leave hot spots because food will not heat evenly, even when the microwave is operating normally. Enter your model number to find the exact replacement turntable motor, glass tray drive coupling, glass tray support, or control board for your specific microwave. Repairs that require opening the outer cabinet must be handled carefully because the high-voltage capacitor can store a lethal charge after the microwave is unplugged. Properly discharge the capacitor first, or hire a qualified technician if you are not familiar with the procedure.
01 - Crosley Microwave Turntable Motor
Use a multimeter to test the motor for continuity. If the turntable motor does not have continuity, replace it.
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02 - Crosley Microwave Glass Tray Drive Coupling
If the microwave turntable is not turning the glass tray drive coupling could be broken or stripped out. Gently pull the coupling off the drive motor shaft to inspect the drive coupling for damage.
Highly Likely
03 - Crosley Microwave Glass Tray Support
If the microwave turntable is not turning the glass tray support could be broken or stripped out. Gently pull the support off the drive motor shaft to inspect the tray support for damage.
Highly Likely
04 - Crosley Microwave User Control and Display Board
The user control and display board might be defective. However, the turntable motor is much more likely to be at fault. First, test the incoming power to the turntable motor. If the motor is not getting power, the user control and display board may be defective. If the user control and display board is defective, replace it.
Common
05 - Turntable option turned off
When the microwave turntable turns, the food is cooked evenly. If the turntable stops turning there may be hot spots where the microwaves are concentrated in one area. If the turntable is not turning, confirm the turntable option is turned on (if applicable).
Common
06 - Crosley Microwave Control Board
The control might be defective. However, the turntable motor is much more likely to be at fault. First, check the incoming power to the turntable motor. If the turntable motor is not getting power, the main control board may be at fault.
Common
Frequently Asked Questions
Why is my Crosley microwave turntable not turning?
Can I use my Crosley microwave if the plate is not turning?
How do I test a microwave turntable motor with a multimeter?
Could the control board be causing my Crosley microwave turntable not to spin?
How do I find the correct Crosley microwave turntable part?
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