When your KitchenAid washer won't agitate, the agitator repair kit is the most likely cause. Worn, stripped, or damaged agitator components can prevent the agitator from moving even though the washer runs. Next, inspect the drive block or bell, which connects the transmission shaft to the agitator. A damaged drive block may allow the shaft to move back and forth while the agitator barely moves or does not move at all. The lid switch assembly can also stop a top load washer from agitating, and the washer may not agitate or spin if the lid is not fully closed or the lid strike cannot engage the switch. Test the lid switch for continuity with a multimeter. If these parts check out, inspect the motor coupling for breakage, especially after an overloaded load, then check the drive belt for looseness or damage. These are common causes of a washing machine not agitating. Enter your model number to find the exact agitator repair kit, drive block, lid switch assembly, motor coupling, or drive belt for your specific KitchenAid washing machine.
If the washer won't agitate, replacing the agitator repair kit may solve the problem. The kit contains the agitator components that are most likely to wear out and/or fail. If any of the parts are worn out, stripped, or damaged, replace the kit.
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02 - KitchenAid Washing Machine Drive Block or Bell
The drive block connects the washer transmission to the agitator. If the drive block is worn out, the transmission shaft will still move back and forth, but the agitator will only move slightly or will not move at all. Inspect the drive block for damage. If the drive block is worn out, stripped, or damaged, replace it.
03 - KitchenAid Washing Machine Lid Switch Assembly
On some models the lid switch assembly prevents the washer from both spinning and agitating when the lid is open. If the lid switch assembly fails, the washer will not spin or agitate. To determine if the lid switch assembly is defective, use a multimeter to test the lid switch for continuity. If the lid switch does not have continuity when the lid is closed, replace it.
On most top load machines the washer will not agitate or spin without the lid being fully closed. Close the lid after loading the washer and ensure there are no obstructions preventing the lid strike from connecting to the lid switch or latch.
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05 - KitchenAid Washing Machine Motor Coupling
The motor coupling connects the motor to the washer transmission. If the washer is overloaded, the motor coupling will fail in order to protect both the motor and transmission. The motor coupling can also fail due to normal wear. Inspect the motor coupling to determine if it is broken. If the motor coupling is broken, replace it.