If your LG washer won't agitate or spin, the most likely cause is a failed rotor and stator kit. The stator drives the outer rotor, and wet or shorted stator coils may also cause a burning smell. Next, inspect the motor coupling, which connects the drive motor to the transmission and can break from overloading or normal wear. A faulty control board may not send voltage to the drive motor, while a broken or loose drive belt can prevent the washer from moving during the wash or spin cycle. Less common causes include a malfunctioning timer or a failed lid switch assembly, which prevents spinning when the lid is open. Before replacing parts, use a multimeter and your wiring diagram to verify continuity and power where appropriate. These checks can help identify why your washing machine won't agitate or spin, why your washer is not spinning, or why the washer won't agitate but will spin. Enter your LG washer's model number to find the exact replacement part for your specific washing machine.
01 - LG Washing Machine Rotor and Stator Kit
The stator is part of a direct drive motor that electrically drives the outer rotor. If the stator coils become wet or the coated wires on the coils short out, they can produce a burning smell. You can test the stator coils with a meter. If the stator is smoking, or smells burnt, it will need to be replaced.
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The motor coupling connects the motor to the washer transmission. If the washer is overloaded, the motor coupling will fail in order to protect both the motor and transmission. The motor coupling can also fail due to normal wear. Inspect the motor coupling to determine if it is broken. If the motor coupling is broken, replace it.
Since a washing machine control board provides voltage to nearly all of the washer's electrical components, a faulty board may not be sending power to the drive motor during the wash or spin cycle. If power is not reaching the drive motor, you should first confirm the lid or door switch test properly with a multimeter. If the lid or door switch is working properly, the control board is likely at fault. You can inspect the board for signs of burning or a shorted-out component. You can also use a multimeter to test the power output terminals on the board after reviewing the appliance's wiring diagram.
If a washer is not spinning or agitating, you should first determine if the drive motor is running and if power is reaching the drive motor. If no power if reaching the drive motor, and the lid swith assembly or door latch test appropriately with a multimeter, then the timer is likely malfunctioning. Since this is rarely the case, you should confirm all of the other likely defective components are functioning normally before considering a timer replacement.
The lid switch assembly prevents the washer from spinning when the lid is open. If the lid switch assembly fails, the washer will not spin. To determine if the lid switch assembly is defective, use a multimeter to test the lid switch for continuity. If the lid switch does not have continuity, replace it.