Greg B. Verified Buyer
Verified BuyerIndustrial Hygienist | Cincinnati, Ohio
06/08/17
06/08/17
I recently purchased a Samsung refrigerator ice chute replacement (part #DA-07361A) from RepairClinic. The correct part arrived safe and sound, but did not fit my refrigerator. After contacting your help center, I learned that Samsung had redesigned the part, and unfortunately the redesign was the only part currently available. Understandably, RepairClinic offered to refund my purchase. However, what really surprised me was their offer to still accept the return part after I tried modifying it to fit my refrigerator. To make a long story short, I successfully modified the part and it is working perfectly, but knowing that RepairClinic was supporting me in case the modification did not go well was very appreciated.