Dyan P & Jason B Verified Buyer
Verified BuyerMadeira Beach, Florida
10/14/15
10/14/15
I have to take the time to express how wonderful your site is. I have a two-year-old LG refrigerator with a bottom ice maker that broke. I started to do research, finally found your site and was thrilled. In the meantime, I called over my best friend, a retired nurse, who thought that another piece was broken. Together, we kept replaying the ice maker video and step-by-step installed the new component. We then looked through your site to see if something else could also be broken and saw that it could be the valve. We went through the whole procedure, pulled the refrigerator out, checked the water pressure, and put the refrigerator back into place. My friend was convinced that the ice maker should have started working right away, while I thought it had to reach a certain temperature before it would start to make ice cubes again. My friend left (with it still not working) and I decided to wait until the next day to see if I needed to order another part. Within 30 minutes of that, I heard water filling the new tray! I was so thrilled to know we fixed it without paying hundreds of dollars to a plummer. This never would have happened without your detail step-by-step instructions in your videos. I have recommend your site to all my friends! Thank you again.